Live Scan Near El Cajon: Frequently Asked Questions

Looking for Live Scan fingerprinting near El Cajon? Whether you’re completing a background check for employment, licensing, volunteering, or regulatory compliance, here’s everything you need to know before your appointment at Excell Security.

Where can I get a Live Scan near El Cajon?

Excell Security provides professional Live Scan fingerprinting at:

826 Jackman Street
El Cajon, CA 92020
(Next door to Rock Church East Campus)

There are four parking spaces directly in front of the building. If those are taken, a large parking lot is available for convenient access.

How long does a Live Scan appointment take?

Most Live Scan appointments take 10–15 minutes.

We use professional electronic fingerprinting equipment to ensure clear image capture and prompt submission to the California Department of Justice (DOJ).

How do I schedule a Live Scan appointment?

You can schedule:

🌐 Online:
https://excellsecurity.com/livescan

📞 By phone:
(619) 579-0442

Online scheduling is available for convenience, and our team is happy to assist by phone.

What do I need to bring to my Live Scan appointment?

You must bring:

✔ A completed Request for Live Scan form
✔ A valid State-issued Driver’s License or ID

Without both items, fingerprinting cannot be processed.

Where do I get the Request for Live Scan form?

The Request for Live Scan form is provided by the organization, employer, licensing agency, or program requiring your background check.

Excell Security does not generate this form — it must come directly from the requesting agency because it contains:

• The correct ORI number

• The type of background check required

• The agency’s billing information (if applicable)

  

If you have not received your Request for Live Scan form, contact:

• Your employer’s HR department

• Your volunteer coordinator

• The licensing board or agency requesting the background check

You must bring this completed form with you to your appointment.

If you’re unsure whether your form is correct, call us at (619) 579-0442 before scheduling, and we’ll help you confirm.

What if I do not have a state-issued ID?

A valid, government-issued photo ID is required to complete your Live Scan appointment.

If you do not currently have a state-issued Driver’s License or ID, additional identity validation steps may be required before fingerprinting can be processed.

Before scheduling your appointment, please review our detailed guide:

🔗 Preparing for Your Live Scan Appointment: Validating Your Identity

This guide explains acceptable identification documents and what to do if you are in the process of replacing your ID.

If you still have questions, call us at (619) 579-0442 and we’ll be happy to help.Who receives my Live Scan results?

After fingerprint capture:

• Prints are submitted electronically to the California DOJ

• Results are sent directly from DOJ to the requesting employer or agency

Excell Security does not receive or release background results. This protects confidentiality and ensures compliance.

How long does it take to receive Live Scan results?

Processing time depends on the California DOJ, not the Live Scan provider.

Many results are returned within a few days, but timing varies depending on:

• Type of background check

• DOJ processing volume

• Criminal history review requirements

If you have questions about results, contact the requesting agency.

Do you keep my fingerprint records?

Excell Security retains submission documentation for 30 days only, after which it is securely deleted.

We do not receive or store background results.

How much does Live Scan cost?

Live Scan pricing includes:

• State DOJ fees 2026 prices we've seen are $25-$32, $40 in some rare occasions

• FBI fees (if required) 2026 has been $15-$17 for most background checks

• Child Abuse Index Check: An additional $15 may apply for specific positions

• Rolling fee for fingerprint capture - $25

If your employer or organization has an account with Excell Security, billing may be handled directly through that account.

If not, we accept:

• Cash

• Credit or debit card

For current pricing, call (619) 579-0442.

Can my organization set up a Live Scan account?

Yes.

Excell Security makes it simple to establish Live Scan accounts for:

• Churches & youth organizations (including AB 506 compliance)

• Schools & substitute teachers

• Transitional housing & recovery facilities

• Healthcare providers

• Employers onboarding staff

Benefits include:

✔ Simplified billing
✔ Faster onboarding
✔ Compliance-aligned processing
✔ A local, professional partner

To set up an account, call (619) 579-0442.

Is Live Scan required by California law?

Live Scan fingerprinting is required in many regulated industries and volunteer roles, including:

• Youth-serving organizations (AB 506)

• Licensed care facilities (Health & Safety Code §1522)

• Hospitality compliance programs

• Healthcare providers

• Notaries & licensed professionals

If you’ve been given a “Request for Live Scan” form, fingerprinting has already been mandated by the requesting agency.

Why Choose Excell Security for Live Scan in El Cajon?

✔ 10–15 minute appointments
✔ DOJ & FBI electronic submission
✔ Convenient East County location
✔ Clean, professional environment
✔ Local, family-owned service
✔ Compliance-focused support

Live Scan isn’t just paperwork — it protects your license, your organization, and the people you serve.